Shipping and Delivery and Returns

What is the cost for within Australia Only?

A flat rate of $12.00 for every Single Lure Example below:

1-2  Lures flat rate of  $12 for standard delivery, Express $20 AUD

2- 3 Lures flat rate of $12 for standard delivery, Express $45.00 AUD

If a wholesaler or Retailer needs large quantity Larva can send up to 20KG standard delivery contact accounts@larva.com.au for rates?

When will my order arrive?

Deliveries within Australia will usually arrive within 0-10 business days from date of order.

Deliveries International will have to allow processing of 10 business days from date of order then postage timing on top which by EMS express International is 3 – 10 days.

What happens if I’m not home when my order arrives?

All parcels will need a signature so please ensure someone will be at the address given during business hours to sign on delivery. If there is no one to sign for the parcel, Australia Post will leave a note and you will need to collect your parcel from the nearest Australia Post Office in your area (Don’t forget your identification as Australia Post will need to confirm your name and address).

Do you ship to international addresses?

Larvashop.com or larva.com.au does ship to international address:

Customers are advised to contact LARVA by email requesting the cost of International postage and insurances over lost mail. This is an extra cost to the customer, so email accounts@larva.com.au

Airmail Express International:

EMS Express International is the only courier that has tracking from Australia

Flat Rate: 0 to 1kg $55 AUD - Extra cost for insurance over parcel please contact accounts@larva.com.au for pricing.

Flat Rate: 1kg to 3kg $95 AUD – Extra cost for insurances over parcel please contact accounts@larva.com.au for pricing.

Reliable delivery to over 200 countries in 3 to 10 working days

Access to the world's largest delivery networks

Offers signed delivery at most destinations

Delivery to PO boxes, metro, rural and remote areas

Will I be charged customs and import charges?

Any customs or import duties that are charged once the parcel reaches Country intended must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Returns, Refunds & Exchanges Policy

Refunds

Delivery and Availability

Products/ services will be delivered by a courier or postal service of www.larva.com.au choice to the address provided by you. By accepting these Terms, you agree to appoint the courier or postal service to be your agent for taking delivery of the Products on your behalf, and delivery to the courier or postal service shall be deemed to be delivery to you. www.larva.com.au will not be deemed to be in breach of contract by reason of any delay in delivery of goods, if the delay was due to any cause beyond our reasonable control. Risk of loss or damage to, and title to, the Products shall pass to you at the time of delivery of the Products to the courier or postal service as described.

In the event that a parcel international or Australia wide Larva will give you a Australia Post ID No: of the parcel. LARVA retains the right not to refund when the risk of loss or damage to, and title to, the  postal service as described.

Representations and Warranties; Limitation of Liability

The site is presented "as is." we make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the site, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind or loss of profits, revenue or interest related to the site or your use thereof regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed one hundred dollars ($100.00).

Returns policy

If you are not completely satisfied with your purchase we will gladly exchange, credit or refund provided the return policy is met:

  • LURES must be returned within 14 days from date of invoice
  • An EMAIL must be sent to accounts@larva.com.au explaining your ISSUE within the 14 days from date of invoice.
  • LURES must be unused and in original condition
  • LURES must be in original box and packaging

Free shipping returns policy

LARVA LURES: is happy to work out free shipping returns policy please contact accounts@larva.com.au or contact Larva on (61+) 0488852782 (International drop the 0 in front of the 4)